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Prospect Research FAQ

Find answers to frequently asked questions about Prospect Research.

General

What data sources do you use?

Prospect Research aggregates data from multiple sources:

  • Public business records
  • Company websites
  • Social media profiles
  • News and press releases
  • Job postings
  • Financial filings
  • Technology detection

All data is collected in compliance with applicable privacy laws.

How accurate is the data?

Data accuracy varies by type:

Data Type Accuracy
Company info 95%+
Email addresses 90%+ verified
Phone numbers 85%+
Job titles 90%+

We continuously verify and update our data.

How often is data updated?

  • Company data: Updated monthly
  • Contact data: Verified on demand
  • News & events: Real-time
  • Intent signals: Updated daily

Search & Filters

What filters are available?

Company filters:

  • Industry / Vertical
  • Company size (employees)
  • Revenue range
  • Location (country, state, city)
  • Founding year
  • Funding stage
  • Technology stack

Contact filters:

  • Job title
  • Department
  • Seniority level
  • Location

Can I save my search filters?

Yes! To save a search:

  1. Apply your desired filters
  2. Click Save Search
  3. Name your saved search
  4. Access it from Saved Searches

Saved searches can also be set to run automatically and alert you to new matches.

What is technology stack filtering?

You can find companies using specific technologies:

  • CRM systems (Salesforce, HubSpot)
  • Marketing tools (Marketo, Mailchimp)
  • Analytics (Google Analytics, Mixpanel)
  • Hosting (AWS, Google Cloud)
  • And thousands more

Contact Information

How do you find email addresses?

We use multiple methods:

  1. Pattern recognition from verified emails
  2. Public sources and directories
  3. Social media profiles
  4. Direct verification with mail servers

Are emails verified?

Yes, we verify emails in real-time when you reveal them:

  • Valid - Email exists and can receive mail
  • Risky - May be valid but has issues
  • Invalid - Email doesn't exist

We only charge credits for valid emails.

Do you provide phone numbers?

Yes, we provide:

  • Direct dial numbers
  • Mobile numbers
  • Office numbers

Availability depends on the contact and public data sources.

Credits & Usage

How does the credit system work?

Credits are used when you:

Action Credit Cost
Reveal email 1 credit
Reveal phone 1 credit
Company enrichment 0.5 credits
Export contact 0.5 credits

Searching and viewing partial data is free.

What happens if an email is invalid?

If we return an invalid email that bounces:

  1. Report the bounce in your dashboard
  2. We'll verify and credit your account
  3. Invalid data helps us improve accuracy

Do credits expire?

Credit expiration depends on your plan:

  • Monthly plans: Credits reset monthly
  • Annual plans: Credits roll over (up to 2x)
  • Enterprise: Custom terms

Privacy & Compliance

Is your data GDPR compliant?

Yes, we maintain GDPR compliance by:

  • Only processing business contact data
  • Honoring data subject requests
  • Providing data source transparency
  • Maintaining processing records

Can contacts opt out?

Yes, individuals can request removal:

  1. Email privacy@laxis.com
  2. We verify the request
  3. Data is removed within 30 days

Can I use this data for cold outreach?

Yes, with proper practices:

  • B2B contact data for legitimate business purposes
  • Include opt-out options in communications
  • Follow local regulations (CAN-SPAM, GDPR, etc.)
  • Respect do-not-contact requests

Still have questions?

Contact our support team for help with Prospect Research.