Account & Login

Find answers to common questions about your Laxis account.

Frequently Asked Questions

How do I create an account?

To create a Laxis account:

1. Visit laxis.com
2. Click Sign Up
3. Enter your email address and create a password
4. Verify your email address by clicking the link we send you

How do I reset my password?

If you've forgotten your password:

1. Go to the login page
2. Click Forgot Password
3. Enter your email address
4. Check your inbox for a reset link
5. Click the link and create a new password

Tip

Password reset links expire after 24 hours. If your link has expired, request a new one.

How do I change my email address?

To update your email address:

1. Log in to your account
2. Go to Settings > Account
3. Click Edit next to your email address
4. Enter your new email address
5. Verify the new email address

How do I delete my account?

To delete your account:

1. Go to Settings > Account
2. Scroll to the bottom and click Delete Account
3. Confirm your decision

Warning

Account deletion is permanent. All your data will be removed and cannot be recovered.

Security

How do I enable two-factor authentication?

To enable 2FA:

1. Go to Settings > Security
2. Click Enable Two-Factor Authentication
3. Scan the QR code with your authenticator app
4. Enter the verification code

What authenticator apps are supported?

We support any TOTP-compatible authenticator app, including:

• Google Authenticator
• Microsoft Authenticator
• Authy
• 1Password

Still need help?

If you can't find what you're looking for, contact our support team.