AI SDR FAQ
Find answers to frequently asked questions about AI SDR.
General
What is AI SDR?
AI SDR automates the work of a Sales Development Representative by:
- Finding and researching prospects
- Sending personalized outreach at scale
- Following up automatically
- Detecting and routing replies
- Qualifying leads based on responses
How is AI SDR different from regular email marketing?
| Feature | Email Marketing | AI SDR |
|---|---|---|
| Purpose | Newsletters, promotions | 1-to-1 sales conversations |
| Personalization | Basic merge fields | AI-powered deep personalization |
| Volume | High volume, same message | Lower volume, unique messages |
| Follow-ups | Manual or basic automation | Intelligent, multi-touch sequences |
| Response handling | Manual | Automated detection & routing |
What email limits apply?
Daily sending limits depend on your email provider and account age:
| Account Age | Recommended Daily Limit |
|---|---|
| New (< 2 weeks) | 20-30 emails |
| Warming (2-4 weeks) | 50-75 emails |
| Established (1+ month) | 100-150 emails |
Tip
AI SDR automatically manages your sending volume to protect your email reputation.
Sequences
What is a sequence?
A sequence is an automated series of touchpoints sent to prospects over time. A typical sequence might include:
- Initial email (Day 1)
- Follow-up email (Day 3)
- LinkedIn connection (Day 5)
- Second follow-up (Day 7)
- Final email (Day 10)
How many touchpoints should I include?
Research shows that 5-7 touchpoints is optimal for most B2B outreach. Our data suggests:
- 3 touchpoints: 25% response rate
- 5 touchpoints: 45% response rate
- 7 touchpoints: 52% response rate
Can I pause a sequence for individual prospects?
Yes! You can:
- Pause sequences for specific prospects
- Remove prospects from sequences
- Move prospects to different sequences
AI Personalization
How does AI personalization work?
The AI analyzes available data about each prospect:
- Company information
- Role and responsibilities
- Recent news and events
- LinkedIn activity
- Industry context
It then generates unique, relevant opening lines and content for each message.
Can I control the AI's tone?
Yes, you can configure:
- Formality level (casual to professional)
- Length preferences
- Specific phrases to use or avoid
- Industry-specific terminology
Will recipients know it's AI-generated?
Messages are designed to sound natural and human. Our AI:
- Varies sentence structure
- Avoids robotic patterns
- Includes natural imperfections
- Matches your personal writing style
Deliverability
How do you protect my email reputation?
AI SDR protects your reputation by:
- Automatic email warm-up
- Sending limits based on account health
- Bounce detection and list cleaning
- Spam score checking before sending
- Domain authentication verification
What is email warm-up?
Email warm-up gradually increases your sending volume while building positive engagement signals. AI SDR automatically:
- Sends emails between warm-up accounts
- Opens and replies to these emails
- Moves emails out of spam
- Gradually increases your daily volume
How do I improve deliverability?
- Authenticate your domain - Set up SPF, DKIM, and DMARC
- Clean your lists - Remove invalid emails
- Personalize messages - Avoid generic templates
- Monitor metrics - Watch bounce and spam rates
Still have questions?
Contact our support team for help with AI SDR.